GRI Sustainability Report

13 Culture We are a trusted cultural partner, continually looking for opportunities to create innovative and sustainable solutions to meet the demands of our customers. i Alpha has installed processes to remediate and mitigate negative impacts from stakeholders through a range of monitoring and measuring complaints and responses. We have implemented KPI’s related to continual improvement, along with reviews of policies and processes for both grievances raised by employees and customers. Individuals can seek advice and raise concerns about the company’s policies and practices through our official website. i Alpha prides itself on our Governance, implementing policies to help us actively monitor and assess Modern Slavery, Anti- Bribery, Whistleblowing and Anti-discrimination within our internal operations. Approved suppliers are required to sign a Supplier Code of Conduct in which they agree to follow relevant local laws and regulations pertaining to social responsibility and business ethics.