Contact the Alpha Laboratories Team You can place your order by: FREEPHONE 0800 387732 FREEFAX 0800 614249 ONLINE www.alphalabs.co.uk BY POST See address below Orders are subject to Alpha Laboratories’ standard terms and conditions for the supply of goods and services, which are available on our website at www.alphalabs.co.uk/tandc All product information contained in this catalogue is correct at time of going to press (September 2014). Errors and omissions excepted. n email order firstname.lastname@example.org n freefax order 0800 614249 Pricing and Online Ordering at www.alphalabs.co.uk How to Order from Alpha Laboratories 1 Company Details Registered in England at: ADDRESS: 40 Parham Drive, Eastleigh Hampshire, SO50 4NU, UK TELEPHONE: 023 8048 3000 FAX: 023 8064 3701 E-MAIL: email@example.com VAT: GB 228 2205 88 COMPANY REGISTRATION NO. 1215816 Customer Account Number Please call 023 8048 3000 to request your customer account number Delivery FREE Next Day All orders over £100 are delivered free of charge* in the UK. We aim to despatch all stock items, ordered before 4.45pm, for delivery before 5.30pm the next working day. *A £15 charge applies for orders under £100. Express Delivery can be arranged for pre- 9.00am, 10.30am or 12 noon next day, including Saturdays. Additional charges apply. Need Help? Call us Monday to Friday 9.00am to 5.00pm. Outside these hours a message service operates. Information available 24/7 at www.alphalabs.co.uk Supply For information on your current order, quotation requests, product availability and standing orders: Call: 023 8048 3000 Email: firstname.lastname@example.org Technical Support We are happy to advise on product performance, use and function. Call: 023 8048 7212 Email: email@example.com Enquiries for Safety Data Sheets Email: firstname.lastname@example.org Returns Please contact Customer Services on 023 8048 3000 to obtain a Returns Authorisation Number. We will then arrange collection for you. Please note, in some circumstances it may not be possible to accept returned goods. Equipment Service Pipette Calibration and Repair Call: 023 8048 3000 Email: email@example.com Bench Top Equipment Call: 023 8048 3000 Email: firstname.lastname@example.org How To Order When placing your order please quote: n Product Catalogue Number n Quantity and Size required To help you there are index listings by product name and catalogue number on pages 333-337 and 338-345. Please provide your: n Laboratory/Company Name n Postcode n Purchase Order Number n Customer Account Number n Delivery and Invoice Address Please remember … n If you are buying from a quote or contract, please provide us with the Quote Number n To send us a copy of your certificate if you are exempt from VAT BY E-MAIL email@example.com We accept the following Credit Cards Facilities now available Waste Electronic and Electrical Equipment Regulations (WEEE) These regulations came into force in January 2007 with the aim to reduce the disposal of WEEE into landfill and by incineration. Alpha Laboratories complies with these regulations through membership to the organisation ‘B2B Compliance’. For more information about disposal of goods purchased from Alpha Laboratories, that are now WEEE, please contact: B2B Compliance on 01691 676124 (select option 2 for the Operations Team) quoting our Producer Registration Number: WEE/HJ0115XU.
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